We understand this is a stressful time for you and your pet. Our team is committed to providing the expert and loving care you both need. Your veterinarian has referred you to our team because they know we can help you and your pet just as we have helped others throughout the years. You may have questions about what to expect and how to plan for your first visit, this page is designed to help answer those questions. If at any time you have additional questions, please contact us.
Making an appointment
After your primary veterinarian refers you to Dr. Avgeris, you may contact us to schedule a consultation. You can learn about our practice including our hours and contact information here.
Please plan to arrive approximately 10-15 minutes before your scheduled appointment.
Before your visit
Your primary veterinarian will provide us with your pet's records prior to your visit. Reviewing this valuable information helps to ensure that we are familiar with your pet's case and the important work your family veterinarian has already completed. If you think that your pet may stay for a procedure or treatment, please bring any special diet and/or medications with you.
Your first visit
When you arrive at our office, you will be greeted by a SAVIM member, asked to fill out a client information form and you and your pet will be escorted to an exam room. If there is any need for you to wait, please enjoy the coffee, tea and WiFi that our location offers. If you have any questions at any time, please ask one of our team members. Once you and your pet are comfortable, our team will take a medical history along with your pet's vital signs. Following this assessment, our specialist will begin examination of your pet and consultation with you. Once this examination is complete, we will discuss the possible causes of your pet's symptoms with you along with treatment options and likely outcomes. This examination and discussion typically take about an hour but can extend to several hours depending on results of the exam and testing that we recommend. Following the completion of any recommended testing, we can discuss and begin treatment. When your pet is ready to go home we will discuss their recovery, medications and all other elements of their care with you. A copy of this information is also provided in writing to you and your veterinarian. Before you leave, our staff will answer any and all questions you have. Following your visit, we will always be available to answer your questions, no matter what time of the day or day of the week it is. Our team will continue to work closely with your family veterinarian to ensure your pet receives expert care throughout their treatment.
Client consultations prior to referral
We do not offer phone consultations to individuals whose pets have not been seen at our office. Prospective clients should be advised that until we have had an opportunity to examine their pet and review all previous diagnostics, we can not give them any advice over the phone.